Web/Tech

May 26, 2009

Grand Slams in Marketing: Does Your Website Help You Knock It Out of the Park?

Web_design_prWhile watching baseball at home and creating a website design recommendation for a freelance journalist looking to attract opportunities, my mind wandered for a bit. Suddenly it hit me – websites as marketing tools and baseball have a common theme. The goal for both is to win – whether we’re talking about a new job or a grand slam.   

Think of it this way. You are the batter. Your prospect is the pitcher. Pitchers are cagey and have lots of ways to strike you out (curveball, slider, change-up), they are quick and their action is targeted. Before going up to bat, you need to size up the pitcher. In the case of prospects – know what they want, what they need and how they are likely to react to your presence “at the plate”, i.e. your website.

Here are some tips to improve your performance at every ‘at bat’:

1. Have a clear, customer-centric message:  Your homepage must quickly spell out the business value you deliver.

2. Make contact information highly visible: Prospects deserve a quick and easy way to get more information from you. .

3. Create a call to action:  Engage visitors with a reason/incentive (an offer).

4. Optimize load time:  Flashy graphics and scripts are cool and groovy, but time is money and slow loads turn a prospect off faster than an automated customer service line.

5. Design for all Screen Resolutions and Browsers. Test, test and test again so that your site doesn’t shut any prospect out.  

6. Speed conversion: Landing page design with testimonials and a simple contact information form.

Follow these rules of the game to increase the chances of converting prospects to customers. And as all good baseball players know – practice makes perfect.  

Mike-Studio-shot


   - Posted by Michael Flint

      Founder, Metropolis Creative


Michael Flint is a professional graphic designer, comic book enthusiast, twitterer, softball coach and beer brewer.  He founded Metropolis Creative in 1999.  Metropolis solves web, graphic brand, marketing and print design solutions . Michael has directed projects that include website design, direct mail, print collateral and branding initiatives for Emerson College, the World Society for the Protection of Animals, Intuit, Equity Office, Holly Cleaners and The Medical Foundation. Michael's speaking engagements include The Boston Chamber of Commerce and the Mass Health Data Consortium, and he's taught print and web design courses at Northeastern University and Bentley College. He has a BFA in Graphic Design from Rochester Institute of Technology and has won numerous graphic design awards.